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Privacy Policy

Ragz and Relics Privacy Policy

In this privacy policy, we explain the types of personal data we collect, how we use it, who we share it with, and your rights in relation to your personal data.

What Information We Collect: We may collect the following types of personal data when you use our website:

  • Name and contact information, such as your name, email address, phone number, and mailing address.
  • Payment and transaction information, such as your credit card information and order history.
  • Information about your browsing activity on our website, such as the pages you view and the links you click.
  • Information about your location, such as your IP address.

How We Use Your Information: We use the personal data we collect for the following purposes:

  • To process and fulfill your orders and requests.
  • To communicate with you about your orders and requests.
  • To personalize your shopping experience by showing you relevant products, offers, and recommendations.
  • To analyze and improve our website and services by understanding how customers use our website, identifying and fixing errors, and enhancing website features.
  • To prevent fraud and protect the security of our website by verifying your identity and detecting suspicious activity.

Disclosure of Your Information: We may disclose your personal data to the following third parties:

  • Payment processors and other service providers who assist us in processing and fulfilling your orders and requests.
  • Marketing partners who help us to promote our products and services.
  • Shipping and logistics partners who help us to deliver your orders to you.
  • Law enforcement agencies and other governmental entities as required by law.

Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on our website. This information may include your IP address, browser type, and operating system. We use this information to personalize your shopping experience, to show you ads on other websites, and to analyze and improve our website and services.

Your Rights: You have the following rights with respect to your personal data:

  • Right to access: You have the right to request access to the personal data we hold about you.
  • Right to rectification: You have the right to request that we correct any inaccuracies in your personal data.
  • Right to erasure: You have the right to request that we delete your personal data.
  • Right to object: You have the right to object to the processing of your personal data for certain purposes.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.

To exercise these rights, please contact us using the contact information provided below.

SMS and Information Collection: If you provide us with your mobile phone number, we may use it to send you text messages about your orders and other transactions with us. We may also send you marketing messages and promotions via SMS if you have given us your consent to do so. Standard text message rates may apply.

In addition to the personal data we collect through our website, we may collect information about your mobile device, including your mobile operating system, device type, and unique device identifier. We may use this information to provide you with SMS messages and to personalize your shopping experience.

By providing us with your mobile phone number, you consent to our use of your mobile phone number for the purposes described in this section. You may opt-out of receiving SMS messages from us at any time by replying "STOP" to any text message we send you.

Please note that opting out of SMS messages will not opt you out of receiving other types of marketing messages, such as email or direct mail. To opt-out of those types of messages, please see the "Your Rights" section above.

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Email Collection: We may collect your email address when you create an account, place an order, or sign up for our newsletter. We use your email address to communicate with you about your orders, to send you updates and promotional offers, and to provide you with information about our products and services.

We may also use your email address to personalize your shopping experience and to improve our website and services. We may share your email address with our marketing partners to assist us in promoting our products and services.

If you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the "unsubscribe" link in the footer of any email we send you. Please note that even if you unsubscribe from our marketing emails, we may still send you transactional or service-related messages, such as order confirmations or customer service responses.

We take reasonable measures to ensure the security of your email address and to prevent unauthorized access, disclosure, or alteration. However, please be aware that no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of your email address and we are not responsible for any unauthorized access to or disclosure of your personal data that results from a breach of security.

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Data Retention: We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. We may also retain your personal data for a longer period if necessary to resolve disputes, enforce our agreements, or for other legitimate reasons.

Updates to This Privacy Policy: We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. The updated privacy policy will be posted on our website with a revised effective date.

Contact Us: If you have any questions or concerns about our privacy practices or this privacy policy, please contact us at support@ragzandrelics.com.

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