All items sold are final sale and are ineligible for return or exchange. Please make sure you view all photos, read the full description and enter the proper address before checking out. Flaws (if any) will be listed in the description and included in the product photos. Tag size/”fits like” will be listed in the description and precise measurements will be included in the product photos. Do not hesitate to reach out to us via chat for the quickest response if you have any additional questions!
If a genuine mistake was made on our end, please contact us.
All orders are shipped via USPS and have a tracking number, which will be sent to you once the order has been shipped. Orders are shipped out within 1-3 business days of when the order was placed. In most cases, items are shipped out the following business day unless a special circumstance arises or a large influx of orders are placed. Orders typically take 1-3 days to deliver.
Shipping prices are set at flat rates based on the weight of the product. (Orders $125+= FREE, 0-0.5lb= $4.50, 0.5-1lb= $5.50, 1-2lb= $7.50, 2-3lb= $8.50, 3-5lb= $11.00, 5-10lb= $14.50, 10-20lb= $20, 20-50lb= $25)
**Please double check your shipping address when you are checking out and receive your order confirmation as we are NOT responsible for packages that are lost, missing, or delivered to incorrect addresses.
FREE NASHVILLE, TN PICKUP/DELIVERY:
We offer free Nashville, TN pickup or delivery for local customers. We are located about 15-20 minutes from downtown in Antioch, TN. At checkout, select your preferred method at the “Information” step before you get to the “Shipping” step-
Delivery: Select “Ship” and choose “Local Delivery” (Available for locations within 15 miles of Ragz and Relics’ address) Pickup: Select “Pickup” (Available for anyone who prefers to drive to our address)
You will be instructed at checkout and in your purchase confirmation email on how to proceed and to get in contact with the shop owner. Please double check the phone number you provide at checkout as this will be your point of contact. If you would like to arrange a meet-up at a location separate from your residence, please let us know once we get in contact and we can meet you as long as the location is in a 15-mile radius of Antioch, TN.